Crystal Window And Doors is based in Queens, New York and has been in the business since 1990 (around the industry average). The company specializes in manufacturing vinyl and aluminum windows and doors. Browse down for our Crystal Windows Reviews.
Crystal Pacific Windows are part of this same company, although Crystal Pacific is located in Riverside, California and operates a stand alone website.
Company Rating: 7.0 out of 10
Price Point: 7.5 out of 10
Questions? We’ve got you covered – Bill – Site Editor
Crystal Windows Reviews
CWD operates plants in Queens, New York, as well as in California, Illinois, Missouri, and Pennsylvania. Crystal sells both replacement and new construction windows and doors in these states, as well as many of the surrounding states. Like many fenestration industry manufacturers, Crystal sells nearly all of their products through local dealers in these locations.
The company offers a number of series, including the the 100 Series (entry level), the 200 series (mid range), and the 300 Series (premium). In addition, CWD sells their aluminum window series (available in the 2000, 5000, and 8000 series), although this tends to be used in commercial window projects.
Crystal also sells the Magnus Window series, a vinyl window that is touted as the passive window. The company sells patio sliding doors in their vinyl, aluminum and Magnus series.
Are Crystal Windows Any Good
I have these in my new house and I’ve been really happy with them. Initially, I went with the energy efficient windows, and also got the lifetime warranty. Eventually, I will qualify for a tax credit and have lower energy bills than in my older, much smaller house. Overall, I think I got a really good deal and I’m happy with them.
Robert – Consumer in New York – from 2021
Acceptable Choice For Replacements
I’ve used a lot of these windows, in new houses and as replacements also. I personally have never had a problem with them. They are not the sturdiest window but they are fine for most homes. I don’t think I’d use them in a hurricane zone or some other unusual situation though.
I’ve had to do some work on leaky ones, but it’s usually a problem with the replacement installation. If it isn’t seated just right, then cold air and even rain can get in. There are better windows out there, but Crystal makes a decent product for the price.
Allen – Contractor in Connecticut – from 2010
Crystal Windows Cost
Crystal windows are on the lower end of the vinyl frame market. Most homeowners can expect to pay between $250 and $450 for a single or double hung window – this includes the cost of installation. Amsco, Harvey and Vinylmax offers similarly priced and quality products.
Crystal Windows Reviews
When one of my rental units had a small fire I needed an affordable option really fast. The fire department had broken them and ended up causing more damage than the fire! The company worked with my insurance company quickly so that we could get the unit back to a livable condition. The windows work fine and I’ve never had a problem, but the best part is the service. It’s easy to talk to a real person and they definitely went way out of the way to help me out.
Charlie – Consumer in Washington D.C. – from 2010
Good Features
The replacements I got were the basic ones. I didn’t get the energy efficient package or anything special. I do like the feature that limits how far you can open the windows. It’s really great, especially for the kids’ rooms upstairs. I did feel like the distributor was scamming me. I thought I was buying one model of window, and the ones that were delivered and installed were something different.
It did take over a week, but I was able to get someone at the company to look into it. Crystal Windows said that the windows I had were the ones that I ordered but they did take $2,000 off of my order. That made me happier but I won’t go through that salesman again. Thanks for your webpage on Crystal Windows reviews, they have helped us sort out a lot is misinformation out there on the internet.
AJ – Consumer in Virginia – from 2010
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