Our Hurd Windows reviews can help homeowners form a better understanding of the company’s quality and pricing. Please note: Sierra Pacific acquired the assets of Hurd windows back in 2014. More on Sierra Pacific Windows reviews.
Reputation: Hurd has a mixed reputation from the perspective of contractors and homeowners due to a wood rot issue in the 1990s. Hurd Windows And Doors was purchased in late 2008 and was essentially not required to service any past warranty claims. While this was completely legal, it certainly angered anyone who purchased their wood windows and had problems but no real recourse.
Company Purchased: In 2014, Hurd was been purchased by Sierra Pacific Windows, which is a wood window company headquartered in Andersen, California. SPI enjoys a general decent-to-good reputation in the industry.
Company Rating: 5 out of 10
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Hurd Windows Reviews
Is Hurd Windows Out Of Business
Hey guys. I’m pretty sure I know the answer to this, but I wanted to be sure. Is Hurd out of business? Thanks in advance for any information!
Deborah – Homeowner – from 2024
[Site Editor’s Response]
Deborah, yes, Hurd Windows is out of business. They have been out of business for quite some time – pretty much going on a decade now. The company sold to Sierra Pacific Industries. Your follow up question might be can I get SPI to service a warranty claim. Unfortunately, this is not how that works. The way these transactions work is that the company buys the assets of the company going out of business, but does not buy the company in and of itself. This allows the new company to take control of the older company without having to assume any warranty liability. I wish I had better news for you in case that was your concern. Please let me know if you have any additional questions.
Bill – Site Editor – from 2024
Hurd Windows Complaints
Hurd makes beautiful windows, in fact I have them in my house and I do love how amazing they look. We built in 2005 and since then I have had some condensation issues with several of them. They won’t honor the warranty because the company is now owned by someone else. So regardless of how nice they look, the warranty issue is pretty huge. We spent over 50K on these windows and now we are completely on our own in terms of whatever happens to them down the road. It’s not a great feeling. It should be illegal for a company to go through a bankruptcy and restructuring and then come out on the other side clean as a whistle, all of the warranties issues tossed into a well. It’s a sad state on how business in America works.
Bob – Homeowner – from 2023
Hurd vs Renewal By Andersen
I need 26 double casements so I got a bid from Renewal By Andersen, which was EXPENSIVE (check out all of our Renewal By Andersen pricing). Kind of a joke to be honest. Then a local contractor showed me Andersen wood windows that came in around 26K. Another contractor really likes Hurd. The real issue I have is that I’m actuall replacing Hurds that are all rotted, but the contractors swears that Hurd has figured out their past issues. Any opinions?
Reggie – Homeowner – from 2022
[Contractor Response]
Yes, Hurd had some issues with their wood windows back in the day, as did several companies. They had to take Penta from the wood preservative back in the mid 80s. I think they might have sold the company and wiped away all of the obligation and legal responsibility, but I could be wrong. The new Hurd is much better than the Renewal By Andersens as far as I’m concerned. In fact, the head engineer for Andersen is now in charge of the R&D program for Hurd.
Nathan – Contractor – from 2012
Contractor Endorsement
For the past 20 years I’ve been selling a number of different window brands and models including Hurd. Most of my work is high-end homes and I would say at least 80% have wood and wood clad windows in them.
The Hurd H3 casement is now my go to window for a lot of these jobs, it isn’t the best window on the market but I would say that it’s a high-quality builder grade option. It’s an extruded aluminum window that is quite strong and the cladding comes in 15 exterior color options and they have eight or nine interior wood species to choose from. They also offer a primed unfinished, painted or stained wood on the interior which I really like. They now also offer the double hung H3 which had some issues with the weatherstripping but they fix that, the double Hong doesn’t have left handles for the two sashes. The double Hong is a good window for the price you will pay.
However, if homeowners looking for a casement that has a retractable screen or they need an arched casement, the thicker energy saver series window is a
better option.
Tony – Contractor – from 2012
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