Gentek Windows is a Canadian company, although they have quite a bit of distribution in many of the northern U.S. states). Much of this distribution (i.e. sales) is through Window Universe, which has a number of branches in the mid Atlantic and Northeast regions of the country. Gentek sells three vinyl window series, including their popular Signature Elite (mid range), the Concord Plus (entry level) and the Sequoia Select (premium). Browse below to check out our Gentek windows reviews.
Company Rating: 7.0 out of 10
Overall Price Point: 6.5 out of 10
Bottom Line: Gentek is a solid vinyl window manufacturer – given the right price point, I would say this is a good buy for many U.S. consumers.
(Always collect 3 to 4 additional bids)
Bill — Site Editor
Gentek Windows Reviews
The company manufactures a number of different vinyl window series, including the Concord Plus, Signature Elite, and Sequoia Select. (The Sequoia Select is the company’s premium series.) The series they sell the most of by far is the Signature Elite. This is their mid range vinyl series, but it is a solid performer as far as I’m concerned.
Gentek Signature Elite Reviews
The Signature Elite is the company’s mid range window series and quite a nice option at the right price point. This is the window that I hear about from Gentek – rarely the other two options. I would give the Gentek SE an 7.5 out of 10 rating.
Window Replacement Bid
11 Double Hung
Dimensions: Standard
Quote:$10.7k
Included Windows&Installation
Location: Pennsylvania
Year Of Bid: 2023
Signature Elite Price Bid
14 Casements And Sliders
Dimensions: Varied (Full Frame Install)
Price Quote: $18.5K
Included Install
State: Detroit, MI
Project Bid from 2023
Gentek Windows Cost
Gentek window prices range from $550 to $850 fully installed.
Concord Plus Costs: $550 installed
Signature Elite Costs: $650 installed
Sequoia Select Costs: $850 installed
Patio Door Costs: $1800 to $3200 installed
Gentek Windows Reviews | Concord Plus
Concord Plus Bid
17 Double Hungs
Price Quote: $12.8K
Included Installation And Disposal
State: Ohio
Bid Year 2024
Gentek Signature Elite vs. Pella 250
We live in Kansas City in a 100 year old home and are looking to replace our original windows (40 of them). Our house is a colonial style home (picture attached) and want to try to maintain as much of the original character as possible. We want to be as economical as possible but also this is our forever home so we want something that will last and fit with the home. Also, I’d like the grid lines on the glass versus the grid lines between the glass.
We received a quote from Pella (through Lowes) for Pella 250 series windows with the grid lines on the glass. It was $43k for 40 windows. As well, we also received a quote from Window universe for $33k in the Gentek Signature Elite model.
What type of window companies you would recommend? I’d say our max budget is around $50k so we could upgrade if you think it would be worth it.
Jerry – Homeowner – from 2023
Site Editor’s Response
Jerry, I would say that the Pella quote is definitely the less desirable quote compared with the Gentek option. Truthfully, that’s a pretty darn solid window — just make sure that the Window Universe branch near you has good reviews/ratings online.
Bill – Site Editor – from 2023
Gentek Windows Reviews And Compliments
We’ve had Gentek windows on our house for years and I’ve mostly been happy with them. We never had any issues with frost or leaks. We did have a small problem with the release latches. They worked for a long time but after a while, the little plastic tabs broke. When the window opened all the way the plastic part hit the stopper above it and eventually it just wore out. Those exact latches aren’t made any more and I think the replacement ones are sturdier.
After my latches broke I tried to get the window company that installed them to come out and fix it. After several weeks, I couldn’t get a response so I sent an email to Gentek. Then, I got an answer in just a few minutes and the lady I talked to was awesome. She sent me free replacements and walked me through the installation. The customer service was excellent and I was really impressed.
Will – Consumer in Calgary, Alberta, Canada – from 2020
Gentek Window Complaint
We had Gentek windows put into our home two years ago. We didn’t have any problems at first but a few weeks ago we started having tons of condensation on all of our windows. It’s about 25 degrees warmer inside than out, so we turned down the humidifier but it didn’t help. So, I called the contractor who put them in and he said the house was too warm but I can’t turn it up.
Unfortunately, I have breathing problems when it’s too hot and I never had condensation problems before. I don’t know if it’s anything wrong with the windows or poor installation or something else.
Gail – Consumer in Toronto, Ontario, Canada – from 2017
An overall Great Experience
We purchased the Gentek Signature Series over 7 years ago and haven’t had any problems. I even told my cousin to use these when he was building his house. I do live in south Georgia so I’m not going to have issues with frost much anyway, but we do have some hard driving rains and I’ve never found any evidence of leaks. Condensation hasn’t been an issue either. Someone ought to put this up, our Gentek Windows reviews, to show people how great a product it is.
Ronnie – Consumer in Georgia – from 2015
Windows Leaked
I replaced my windows with Genteks in 2008 and they have been okay. We haven’t had any frost or leak problems but we did have have one that didn’t fit well. The measurements were off by about half an inch, which doesn’t seem like much but it didn’t seal right. The manufacturer was great, though, and they sent out someone who replaced the bad window and they also gave us a discount on the others we had bought. It was irritating but I was happy with the way the company handled it.
Eric – Consumer in Alabama – from 2010
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