Our Sierra Pacific windows reviews gives contractor, consumer, homeowners and industry professional opinions on many of their most popular windows and products. Find information on Sierra Pacific window prices, as well as complaints or kudos they give to this window company.
Sierra Pacific Windows Reviews
Sierra Pacific Windows Reviews | #1
Four years ago, we had 13 large casements (all aluminum clad) and 3 French doors from Sierra Pacific installed and I am pretty happy with how everything has turned out. There have been a couple of issues – 3 broken seals needed replacing over the four years and the aluminum cladding on the outside of one has begun to fade. We live in Boulder and the sun can be intense, however it seems like this happened pretty quikcly. There is also a latch that is tough to close. Other than those issues, we love the windows and get compliments on them – they were well priced, I think we paid about $15,000 for everything.
Claire – Homeowner – from 2011
Sierra Pacific Windows Reviews | #2
Our house in Tahoe has Sierra Pacific Windows. While under warranty, we needed to replace five windows due to moisture between the panes. At first the company employees were very nice and easy to work with. My problem with them is that it took FIVE different visits and around 12 months for them to complete the repairs. Each time there was a problem. I was okay with it and worked with them to reschedule each time. The last time it was done, was winter. When the snow melted, I saw damage around the trim boards where the glass was replaced. They said that they replace the glass from the inside, not the outside, and took no responsibility. They agreed that the damage could not have been weather or anything else. The only reason to work in that space was for the glass, yet they took no responsibility and told me that it is just a mystery. They could not give me any other reasons why the trim was damaged right where the nails are that hold the trim up. Looks like someone tried to remove the trim by taking nails out, but the wood splintered. They did not help me fix this, and yet agreed with me that no other worker would need to access that area, and it was not weather either. A real mystery, all right. I would not recommend this company to anyone. They do not help you when there is a problem. DO NOT let them into your house and do work when you are not there. I should not have trusted them to do this even though they say they do it all the time. Considering how much money was spent on their windows and French doors in my entire house when it was built, I think they should have better customer service. This company DOES NOT care about their customers. If there is a problem they will not take care of it. Avoid them.
Madeline – Homeowner – from 2010
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Sierra Pacific Windows Reviews 2011
Sierra Pacific Windows Reviews | #3
I like these windowsnstalled about 10 in my own home about 2 years ago and they were built well; plumb, level and square when set in a square/level opening. Am just in the middle of installing 41 and the first 20 something were exactly what I expected. Nice to have a large order of anything custom show up and have it work well. And I credit that to my rep. Besides the lower cost, the rep was a big part of going with SP. She knows what she is doing, has solid new/remodel construction experience and was very thorough. We walked through the order 3 different times (no kidding and she drove to the job each time). She knows code so she was double checking me on safety glass, egress numbers and even gave me good ideas for retrofitting a couple of difficult existing units. The best part was she showed up the morning of the delivery and rode herd on the 4 rent a drunks, I mean day laborers that rolled off the truck and made sure they treated her windows well.
Good luck.
Mike – - from 2008
Sierra Pacific Windows Reviews | #4
We just installed the first Sierra Pacific windows and doors we’ve used on a job. I don’t have anything bad to say about them; it’s been a really good experience so far. The last couple of houses we’ve installed Hurd, Marvin, and Jeld-Wen. The build quality on the Sierra Pacific is very good. The mulled units were all lined up nicely and the units, for the most part, were square. The homeowners decided to go with fir jambs, and the grain matching wasn’t even too bad. The sales rep knew his product well and was responsive. The margins on the doors were all consistent, not too big, which is an issue we’ve had with Hurd. The hinges are non-adjustables (seems like most 8-0 doors come with adjustables), but that hasn’t been a big deal and I’m sure you could upgrade if you wanted to. When the truckload of units came, Sierra Pacific sent 4 day-laborers to help unload them and stock them around the house. They also have a door and window hardware service and they’ll set the screens at the end of the job (all included in the purchase.) They provide temp lockable hardware until you’re ready for final…a very nice feature. The pricing was also very good for custom doors. We couldn’t go with a true 8-0, they ended up being 92-1/4, and it was only a $100 upcharge. I can’t really speak to longevity, but this has been my experience with Sierra Pacific thus far.
Adam – - from 2005
Sierra Pacific Windows Reviews | #5
The are a good window, as windows go, Sierra Pacific is a huge forest corporation that owns a huge chunk of California and is well capitalized, when many of the wood manufacturers were having rot problems beneath their cladding most stonewalled and fought lawsuits making it too expensive to collect damages. Sierra Pacific quietly stepped up and not only replaced their defective windows but paid to have them replaced, including sheetrocking and painting, all at no cost to the owner or contractor, while the likes of Weathershield, Pella, and Marvin (to name some of the bigger cases) were fighting every claim in court, blaming their preservative manufacturers. Here is an example of Sierra Pacific in a $1,000 a square foot house, and here is another example in a $1,500 a square foot home. Don’t blame me for the white windows, they are my former foreman’s homes and I gave him Hell, his wife says that white windows are coming back into style, but I don’t buy it, people associate white windows with cheap vinyl. Here are some in green in a home a fellow contractor built for himself.
Kye – Builder – from 2004
