Amsco stats this in their warranty on their web page. Amsco has a few different series: Studio, Artisan and Renaissance. Studio and Artisan are vinyl windows. Renaissance and Renaissance Masters are composite windows. Studio, Artisan, Renaissance and Renaissance Masters all have no labor warranty coverage through Amsco. Amsco will send you parts but will not provide any labor. Your on your own. Next time you should read the warranty.

s

Amsco windows is not going to come out and fix your windows. You need to call the installer that installer the Amsco windows. It sounds like installation went badly too. What line of Amsco windows did you buy? Amsco Studio Window, Amsco Artisan Window, Amsco Renaissance Composite Window, Amsco Renaissance Masters Composite Windowor Amsco Serenity Window?

I heard Amsco uses breather tubes in some of their windows. I’m guessing most of Amsco windows in California come with breather tubes. Argon gas propably won’t last very long in their windows if their using breather tubes. To qualify for the tax credit Amsco must add argon in the window to meet the requirements.

s

I had Amsco windows installed in my home last year. Nothing but problems. The windows are not made well. The windows don’t slide like they use to. Two windows aleady have fogged up and need to replaced. Amsco service department is not returning my phone calls. Horrible experience.

s

I built my ho,e in 1992. I used Amsco aluminum storm windows. The place i purchased them from said LIFETIME warranty! I guess i should have got that in writing.
About ten years after moving in the seals failed. Massive condensation! Even a little ice build up!
After hounding them for weeks they finally sent out a rep which told me i had high humidity. Yeah right! In a desert?
Well its 2010 an i have crap growing between the pains.
It was the seals!…. They basically told me tough luck.
I will find some windows with a lifetime warranty and i will get that in writing this time!
DON’T BUY AMSCO WINDOWS!!!!!

s

We once were a Amsco Dealer but after finding out that Amsco Windows don’t have a labor warranty we stopped selling them. Amsco is the only dealer that I know of that doesn’t give the customer a labor warranty of some kind. Amsco lets their dealers warranty the labor if they wish to do so. This is why the window costs less than other brands. If a Amsco Dealer goes out of business there is no labor warranty and homeowner will pay 100% of the labor to get it fixed. All other brands we sell come with a lifetime labor warranty so we decided to drop the Amsco line. If you buy Amsco windows ask for a written labor warranty from the dealer or builder so you can have them fix any problems for free. If a dealer/builder does not put it in writing then I would choose another window and dealer. Getting parts was a problem too but that was a few years ago.

s

amsco does not have a service dept they reemburce the dealers for servicing their product. as for the customer service they just take inbound calls and cant really do anything but refer you back to the dealers that installed the windows, so if you buy amsco windows reaserch who is installing your windows and read over the warranty before you sign the check and keep receipts so you can remember who installed your windows so you can call the proper person to fix your problems.

s

We live in New Mexico and purchased single hung Amsco windows for our home. While the windows have a nice look to them, we have been disappointed with the quality. We have to be super careful when opening or closing the windows, or they come off their slide rails. The company through which we bought the windows have been terrific, coming out whenever the windows “derail”. We purchased our windows in two steps: the back of the house one year, and the front of the house the next. The windows installed the first year are just now showing some condensation when we get rain (which is fairly rare for our part of the state.) As far as the locks are concerned, we’ve already had to have one of them replaced. Unfortunately, we will not choose Amsco windows for our next home.

s

if you read the full warranty (just like amsco) that there is a pretty big grey area on whats actually covered for a LIFETIME. amsco just like milgard will cover everything for a year after the date their purchased (thats parts and labor) i have copied a part of milgards warranty so maybe you can readit a little bit better.also like in my previous post the dealer you buy your windows from take care of all warranty or service issues. with that being said you call the person who you bought your windows from, amsco is only as good as there dealers so make sure you go through someone who is highly recomended from amsco, and you shouldnt run into any problems.

s

Amsco market is for homeowners not wanting to spend any money on windows. They will not service the windows if there are any problem. If you are going to live in you house for a while don’t buy Amsco windows. The windows do fog up. Parts very hard to come buy. Their lock breaks easily.
brenda have you tried to contact the dealer who you bought your windows from? no window is gurenteed to not fog up over a lifetime! luckily amsco will furnish you with a new glass unit and its is a liftime warranty on fogged glas units. as for the parts if you have windows from 20 years ago it would be harder to find parts, also i know personaly that the amsco people will send you whatever parts they still have acsess to at a no charge.

s

Ted, the AMSCO agreement with the dealer states that the dealer is responsible for the labor. This is one reason that allows them to be price competitive. In the event that the dealer is not around anymore, AMSCO is typically very accommodating in helping to find another dealer in their network of dealers and supplying them with the parts necessary. They also reimburse the dealer doing the service to be sure the customer is taken care of. In my experience, AMSCO goes above and beyond to help customers. AMSCO Windows are the same quality as just about every other reputable window brand out there. Mikron makes the vinyl for just about all of them. They are all fusion welded. The glass almost always comes from Cardinal. In fact, if you get Argon gas, Cardinal makes the glass package and according to statistics on them, they have less then 1 in 10,000 units that fail and get condensation.
As far as some of the reviews saying they don’t slid good anymore like when they were new,………come on you cry babies. Clean your frames and spray some wax lube or teflon lube in the tracks.
It’s easy for people to post negative reviews. It’s just too bad most reviews cannot be validated prior to going public.
The AMSCO agreement with the dealer states that the dealer is responsible for the labor. This is one reason that allows them to be price competitive. In the event that the dealer is not around anymore, AMSCO is typically very accommodating in helping to find another dealer in their network of dealers and supplying them with the parts necessary. They also reimburse the dealer doing the service to be sure the customer is taken care of. In my experience, AMSCO goes above and beyond to help customers.

s

Procell you must work for Amsco or something. Amsco is one of the only companies that does this type of warranty. No labor warranty is not customer friendly. Milgard, Superior, Simonton, Green World, Ply Gem, Anlin and many others have lifetime labor and aren’t that much more expensive then Amsco’s pricing. Some even give a lifetime warranty on glass breakage. I just don’t think this is the way companies should sell windows.

s

Amsco is a perfect window for contractors and the new construction market where bidding is aggressive and companies need to keep costs down, just not a good fit for the replacement market. There are plenty of good replacement window manufacturers and companies out there. The warranty is important most vinyl window warranties leave so much to be desired and not a lot of piece of mind. so just make sure you go through the warranty very carefully and research the company that is to install them. Stay away from resellers and companies that use subs and you should be fine

s

Problem with Amsco Windows is that you see lifetime and you think you have a lifetime warranty. You don’t. Amsco does not provide labor at all. Most name brand windows like Milgard, Simonton, Atrium do have lifetime labor if you live in the house. That is why Amsco windows are cheaper then the other brands. Contractors love Amsco because they aren’t the ones on the hook for the labor. Companies looking for a profit margin sell it to uneducated homeowners that don’t do their homework. You get what you pay for guys. Read the warranty. Amsco is a contractor window period.

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